Forward Deployed Engineer

Forward Deployed Engineer

Role Overview You'll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production.

This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.

Tasks

• Partner with customers to understand operational challenges and success criteria
• Translate open-ended problems into clear technical designs and implementations
• Build AI agents that integrate with customer systems and perform real tasks
• Own deployments, including reliability, performance, and continuous improvement
• Test with real data, measure outcomes, and iterate based on results
• Collaborate with Product & Engineering to ship high-quality solutions
• Contribute to tools, documentation, and best practices that scale customer deployment

Requirements

• 3+ years of experience in technical problem-solving roles
• Experience leading or contributing to solution scoping, discovery workshops, or early-stage AI/technical strategy in collaboration with sales, product, or deployment teams
• Strong fundamentals in software design, system design
• Clear communication skills and a strong ownership mindset
• High-agency mindset: you don't wait for perfect requirements and are comfortable creating clarity, proposing direction, and driving decisions
• Experience working across systems, integrations, and data flows
• Comfort working directly with customers and owning ambiguous problems
• Curiosity and interest in building AI-powered systems that work in practice

Benefits & Perks

• Experience in forward-deployed, solutions engineering, or customer-facing roles
• Exposure to AI agents, automation, or conversational systems
• Experience operating and improving production systems