Customer Support Specialist (Junior/Middle)
Typical pay for this role
2Mminimum
4.8Maverage
9.8+Mmaximum
TT ELD
Salary: Negotiable
Format:Shift
Work mode:On-site
Gender:Any
Required languages:
- English
- Russian
Job Details
Customer support of TT ELD.
Responsibilities
- Respond to customer inquiries via phone, chat, and email in a timely manner
- Identify and resolve technical and organizational issues, or escalate them to the relevant team (QA, Dev)
- Log inquiries in the CRM / ticketing system and track their status
Requirements
- English — IELTS 6.0 or higher certificate
- Russian — fluent (spoken and written)
- Strong communication skills, stress resistance, and customer focus
- Computer literacy
- Experience with CRM or ticketing systems is a plus
Schedule
- On-site (shift schedule, including night shifts and weekend shifts)
- Start date: As soon as possible (within 1–2 weeks)
- Urgency: High
Notice
Send your CV to our HR manager.
Typical pay for this role
2Mminimum
4.8Maverage
9.8+Mmaximum
ID 109598
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