Customer Support Specialist
Typical pay for this role
2.3Mminimum
4.7Maverage
9.8+Mmaximum
TT ELD
Salary: Negotiable
Format:Shift
Work mode:On-site
Gender:Any
Required languages:
- English
- Russian
Still Hot
Job Details
Customer support of TT ELD. Position: Customer Support Specialist. Level: Junior / Middle. Format: On-site (shift schedule, including night shifts and weekend shifts). Start date: As soon as possible (within 1–2 weeks). Urgency: High.
Responsibilities
- Respond to customer inquiries via phone, chat, and email in a timely manner
- Identify and resolve technical and organizational issues, or escalate them to the relevant team (QA, Dev)
- Log inquiries in the CRM / ticketing system and track their status
Requirements
- English — IELTS 6.0 or higher certificate
- Russian — fluent (spoken and written)
- Strong communication skills, stress resistance, and customer focus
- Computer literacy
- Experience with CRM or ticketing systems is a plus
Notice
Send your CV to our HR manager.
Typical pay for this role
2.3Mminimum
4.7Maverage
9.8+Mmaximum
ID 108483
Stay cautious
If you are asked to send SMS codes, install something, transfer money, or do anything else related to money — do not agree: these are signs of fraud. We strive to verify employers' information, but we are not responsible for its accuracy.