Customer Care Specialist
Source:Telegram channel/group or Cloz.uz
Payment:Monthly
Format:Full-time
Work mode:On-site
Gender:Any
Required languages:Uzbek, Russian
Job Details
Vazifalar
- Mehmonlarning murojaatlari, shikoyatlari, takliflari va ijobiy fikrlarini qabul qilish va ko‘rib chiqish
- Murojaatlarni ro‘yxatdan o‘tkazish, toifalarga ajratish va javob berish muddatlarini nazorat qilish
- Muammolarni tezkor hal qilish uchun restoranlar va boshqa bo‘limlar bilan hamkorlik qilish
- Shikoyatlar sabablarini tahlil qilish va takroriy muammolarni aniqlash
- Mehmonlar murojaatlari va xizmat sifati bo‘yicha haftalik va oylik tahlillar tayyorlash
Talablar
- O‘zbek va rus tillarida erkin og‘zaki va yozma muloqot qila olish
- Salbiy vaziyatlarda xushmuomalalik va stressga chidamlilik
- Detallarga e’tiborli bo‘lish
- Mas’uliyatlilik va belgilangan muddatlarga rioya qilish
Maosh tafsiloti
- 6,000,000-10,000,000 so'm
Ish vaqti
- Ish formati: oflayn
Above market
This job · up to 10 M
2.8Mminimum
4.3Maverage
9.4+Mmaximum
ID 62787
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